Patients with Disabilities

Parbold Surgery is on ground level so getting in and out of the surgery building should be easy but if you have any difficulties, please ring the door bell and one of our Receptionists will only be too happy to help.

We have a wheel chair on the premises for patient use – please ask one of our Receptionists and they will be able to get it ready for you.

We have a disabled parking space just outside the building’s main entrance of the building – this is suitable for one vehicle. Please do not use this space if you do not have a blue badge as it could prevent someone using it who needs it.

A Hearing Loop is also available on Reception and if you would like a hearing interpreter with you at your consultation, please inform the reception staff and they will arrange this for you.  We will need time to arrange this so please let us know you require this service with as much notice as possible.

We also have a ‘Language Line’ for anyone who feels they may need help with translation when they are on the premises.

Dogs for the blind or hearing impaired patients may be in the waiting room from time to time. If you have an allergy, please let us know and we will be able to isolate you until it is time for your appointment.

If you feel there are any other help aids that we are currently not using or may not be aware of, please do let us know and we will do our best to help.

Our patients with learning disabilities may benefit from using our signage documentation to explain procedures to them, please let the clinical staff know if you feel this would help.